2018 Info on the Go Team Members

Position Summary:

Info on the Go Team members act as goodwill ambassadors and are considered the “welcome wagon” of downtown by responding to residents and visitors. This includes: responding to inquiries for directions, answering questions on transportation, hotels, dining, shopping, etc.  Info on the Go Team members will also provide directions to and from downtown to local tourist attractions, landmarks and answering questions about current events or other happenings in the area. Info on the Go Team members also serve as “additional eyes and ears” for the Regina Police Service (RPS) by being watchful for risks or threats to the safety and security of the public, downtown businesses and public property.  Info on the Go Team members engage in preventative measures and mediation techniques to address downtown safety concerns with the aim of resolving issues before they require police attention. The Info on the Go Team position is seasonal from May to the end of August. Team members will be scheduled to work Monday to Friday and Tuesday to Saturday in various shifts to coincide with Downtown activities, programming & events.

Reporting:

Info on the Go Team members report directly to the Program Coordinator within the Regina Downtown Business Improvement District (RDBID).   In absence of the Program Coordinator, the Info on the Go Team members will report to the Maintenance Supervisor.

Duties and Responsibilities:

  1. Walk throughout Downtown Regina, responding to residents and visitors as needed
  2. Provide support and assistance to the RDBID office staff if directed by the Program Coordinator. Support may consist of assisting at downtown events, conducting deliveries on behalf of RDBID, etc.
  3. Completing a daily report to document the fulfillment of responsibilities, reporting concerns within the downtown, attending meetings, and reporting on problematic interactions and incidents.
  4. Offer assistance and a helping hand where possible. This includes holding doors open for downtown patrons and picking up garbage instead of simply walking by it.
  5. Visiting various businesses each day, introducing yourself and getting to know the manager, owner and/or staff. Visits to businesses can be used as an opportunity to inform them of upcoming events or positive changes that are occurring within the downtown. Certain businesses will require multiple daily check-ins. Other businesses will only require daily or weekly check-ins. Ensure that businesses have the Info on the Go Team cell phone number along with the hours of operation for the team. Any concerns that businesses may have or changes within their business (such as closing or moving to a new location) should be reported to the Program Coordinator.
  6. Conduct ongoing inspections of public areas within the downtown to identify risks or threats to public health and safety, public property and identify external threats or damage to private property. Be observant for dangers or liability concerns within downtown. Note locations where someone could injure themselves (i.e.: slipping or falling) or where there could potentially be a health hazard. Immediately report these risks to the Operations Manager. Some examples include large sidewalk cracks / failures, fallen street signs, etc.
  7. Document all graffiti found within the downtown area
  8. Pay attention to details and ensure all information is recorded in the notebooks and daily reports. Info on the Go Team members are expected to share all information with the RPS. The police may share information with Info on the Go Team members, but are not required or expected to do so. Any and all information obtained from RPS is considered confidential.
  9. Provide Safe Walks within the downtown area for anyone who requests the service.
  10. Remove and dispose of syringes or other drug paraphernalia found within the downtown area.
  11. Assist with Clean Team daily cleaning schedules which include litter and debris collection, pressure washing, graffiti removal and other maintenance issues that occur.

Preferred Qualifications:

Potential candidates must be actively pursuing a post-secondary education. Pursuing a degree in Hospitality, Tourism or Human Justice would be considered an asset. Applicants must possess strong teamwork, problem solving and communication skills and also be able to establish effective working relationships with many different people. Applicants must also be physically capable of performing occasional lifting, transporting of supplies, being outdoors and on their feet for long periods of time during the day.

Apply

Send Resumes to: hr@reginadowntown.ca

Attn: Info on the Go Team

Drop off at:

Regina Downtown Business Improvement District

1822 Scarth Street, 2nd Floor (Mon – Fri 9AM-5PM)

Regina, Sask., S4P 2G3

Application Deadline: March, 31 2018

 

2018 Clean Team Members

Summary:

Regina Downtown Business Improvement District (RDBID) is an organization that provides a range of business and community services to promote and enhance Downtown’s unique assets.

The Clean Team plays an important role in helping RDBID achieve its mandate. It performs maintenance and cleaning tasks, including sweeping sidewalks, collecting rubbish, removing litter from pubic amenities, as well as removing graffiti as needed.

Days/Hours of work:

This is a seasonal position running from May till the end of August with 20hrs a week. The work is generally weekdays with the occasional evening or weekend required.

Duties & Responsibilities:

  • Report fit for work in a timely matter to the Maintenance Supervisor.
  • Wear all uniform and safety equipment as provided and required for job specifics.
  • Effective time management skills.
  • Attend and participate in Clean Team personnel meetings.
  • Safely operate a sidewalk sweeper, pressure washer and utility vehicle.
  • Pick up litter and debris, including cigarette butts from RDBID zone.
  • Follow daily and weekly cleaning schedules.
  • Inspect sidewalks, benches, bus shelters, bicycle stands and any other sidewalk amenities for issues and report them to the maintenance supervisor.
  • Inspect and remove light graffiti.
  • Record all maintenance statistics, issues and work performed while on duty.
  • When required, assist with other members of RDBID in preparing for events in downtown.
  • Provide information and directions in a friendly manner to downtown visitors, if approached while on duty.
  • Perform all duties in a responsible manner.

Qualifications:  Previous cleaning, maintenance & equipment experience an asset but not required. Class 5 driver’s license, ability to work independently & effectively with minimal supervision, good communication & problem solving skills and physically capable of working outdoors for extended periods of time.

Please note there is no employee parking for this job.

Apply

Send Resumes to: hr@reginadowntown.ca

Attn: Clean Team Member

Drop off at:

Regina Downtown Business Improvement District

1822 Scarth Street, 2nd Floor (Mon – Fri 9AM-5PM)

Regina, Sask., S4P 2G3

Application Deadline: March, 31 2018