JOB OPPORTUNITIES

Info on the Go Team Member

Position Hire Date: May 13, 2025
Number of Positions: 6

Wage: $16.00/hr              Hours: 35 hrs/wk  

The Info on the Go position is seasonal from May 13, 2025 – September 1, 2025.

Reporting to the Placemaking Coordinator, the Info on the Go Team Members act as goodwill ambassadors and are considered the “welcome wagon” of downtown by responding to residents and visitors. On a daily basis, team members will respond to inquiries regarding directions, transportation, hotels, dining, and shopping, assist with safe walks, as well as set up, activate and take down all Summer in the Square programming and a variety of downtown events. The Info on the Go Team will also provide support to the Clean Team by helping to pick up and remove garbage downtown.

Duties:

• Info on the Go Team 
  • Respond to inquiries from all individuals in a polite and knowledgeable manner for directions and recommendations;
  • Develop and maintain relationships with downtown members to enhance and promote the services provided by the Info on the Go Team;
  • Distribution of tourism information at pop-up events;
  • Set up and takedown for all Summer in the Square programs and events;
  • Support RDBID staff at summer events such as Downtown Cinema, and I Love Regina Day. Evening and weekend work is required during special events.
  • Assist with key partner organizations in preparation for events held in the Downtown.
  • Assist the Clean Team with litter clean up and maintenance in City Square prior to and after Regina Downtown signature events.
  • Respond to safe walk requests within a reasonable distance.
  • Distribution of relevant material/information to business members when requested;
  • Attend meetings as required; and
  • Maintain related files.

Preferred Qualifications:
The position is best suited for for those interested or actively pursuing education in the areas of Hospitality, Tourism, Education, Human Justice, Social Sciences or Communications.

• Must be able to adapt quickly to changes;
• Must be able to follow directions;
• Proficiency in Microsoft Office;
• Must possess strong teamwork, problem solving and communication skills;
• Customer service experience;
• Must be physically capable of lifting up to 40 pounds and being on their feet for up to six hours at a time;
• Able to work under pressure;
• Knowledge of downtown Regina considered an asset; and
• Experience in event/program activation considered an asset.

Working Conditions:

• Fast paced environment;
• Tight deadlines;
• Constant communication with the public, including tourists, downtown members and the vulnerable population;
• Working outdoors at least 85% of the time in a variety of weather conditions such as wind, heat, and light rain;
• Physical labour for up to seven hours per day;
• Standing for up to six hours at a time on hard surfaces such as cement, brick and pavement; and
• Evening and weekend work is required during special events.

To apply, please send your cover letter, resume and references by April 18^th, at 11:59 p.m.to hr@reginadowntown.ca with the subject line: Info Team Application